Privacy Policy
Effective Date: August 19, 2025
theLoop (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our mobile application.
1. Information We Collect
- Account Information: Name, email, team code, and role (coach, athlete, or booster) when you register.
- Profile Information: Optional details such as groups, profile image, and preferences.
- Usage Data: Messages, surveys, and interactions within the app.
- Payment Information: Managed securely by Apple via in-app purchases. We do not store your credit card details.
2. How We Use Information
- To create and manage your account.
- To enable team communication, surveys, and group functionality.
- To process subscriptions and manage access to premium features.
- To improve the app and provide support.
3. Data Sharing
We do not sell your personal information. Data may be shared only with:
- Firebase (Google): For authentication, database, and messaging services.
- Apple: For subscription and payment processing.
- Legal Requirements: If required by law or to protect our users.
4. Data Security
We use industry-standard security practices to protect your data. However, no method of transmission over the internet is completely secure.
5. Children’s Privacy
theLoop is intended for use by college athletes and coaches. We do not knowingly collect information from children under 13.
6. Your Rights
- Request access to or correction of your data.
- Request deletion of your account.
- Manage your subscription through your Apple account.
7. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
8. Contact Us
If you have questions or requests, please contact us:
Email: info@ezstall.com